FedEx Self-Service Kiosk Credit Card Receipt Class Action Settlement

Case Summary

Did you pay with a debit or credit card at a FedEx Office Self-Service Express Pay kiosk between Jan 21, 2017, and Aug. 23, 2017? If yes, then you could get a $10 or $25 stored value card from FedEx class action settlement.

FedEx Office and Print Services violated the federal law by displacing more than the last five digits of a credit or debit card on receipts.

According to the claim, the plaintiffs Robert Cohen and Ashley Beltran made a purchase from the FedEx Office by using self-service kiosks. The bill receipt they received contained the first two as well as last four digits of their credit card number.

The FedEx class action lawsuit states that the information displayed on the FedEx receipt violates the Fair and Accurate Credit Transaction Act.

In addition to plaintiffs, privacy exposed unlawfully, and the lawsuit also claimed that the FedEx “deliberately, willfully, and negligently violated FACTA.” According to this lawsuit the company has faced previous similar claims.

What is the Fair and Accurate Credit Transaction Act?

FACTA is a federal law that does not allow businesses printing too much information of credit card on receipts. This law prevents consumers from credit card fraud or other identity theft.

The result of FedEx Class Action Settlement

According to terms of the FedEx class action settlement, FedEx will provide either $10 or $25 to Class Members with stored card value. But there are some conditions:

  • Class Members are limited to only one FedEx stored value card per household.
  • The cards will expire within six months after issue.

FedEx has agreed to pay $510,00 to the claimants for cover attorneys’ fees and litigation costs. Also, it will give $5,000 to the plaintiff for their efforts in prosecuting the case.

Note: The Class Members who wish to object the settlement or want to be excluded from its terms can inform the authorities before March 8, 2019.

Eligibility for Claim

Class Members include all U.S. consumers who used a FedEx Office Self-Service between Jan. 21, 2017 and Aug. 23, 2017, and received a receipt with the first two and last four digits of the card number.

Click here to file the claim!

Claim Form Deadline


Potential Award

$10 or $25 stored value card.

Details of the Filed Case

Case Name:

Cohen, et al. v. FedEx Office and Print Services Inc.

Case No. CIVDS1818604, in the San Bernardino

County Superior Court for the State of California

Final Hearing:


Claims Administrator:

FedEx Settlement Administrator
c/o KCC Class Action Services LLC
PO Box 505031
Louisville, KY 40233-5031

Click here for more information!


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