How to verify a refund or recall notice in 2026

This update reflects information available on the checked date. Follow the linked official source for current status before taking action.
Type
Consumer guide
Sources checked
Official source
ftc.gov

A refund announcement, a product recall, and a class action settlement can require different actions. Start at the agency or court source and check the exact product, eligibility terms, dates, and administrator before using a link in a message.

Official places to check

  • FTC active refund programs lists programs the agency manages. An active program may be sending payments without accepting new claims, so open the program's detail page before taking action.
  • CPSC recalls and product safety warnings gives affected models and the current remedy. Recall remedies can change.
  • FDA recalls and safety alerts covers certain FDA-regulated products. The FDA notes that not every recall appears in its press-release list; its enforcement reports provide broader coverage.

The FTC says it never requires a fee to receive an FTC refund. Do not assume that a listing on this site means a claim is open. Use the linked official page for the latest status.